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Couldn’t find the 10 star rating. Craftsmanship isn’t dead, it is a wonderful trait of all the Bath Pro workers that installed my new elite shower! Mr. Skinner and his crew quietly went to work and built me a wonderful shower. I just christened the shower, using all the new features. In spite of my osteoarthritis I really enjoyed my shower. From standing to sitting on my new fold down bench seat and enjoying the wand feature, it was great. I can’t wait for my next shower. My thanks to the family of Zwigart, the force behind Bath Pro excellence.